Skip to content
Operation
Dashboard
Reservations
Requests
Rooms
Guests
Communication
Announcements
Reporting
Analytics
Activity History
Management
Staff
System
Settings
Hotelcilik · v1.11.1
Azure Bay Hotel
Settings
Configuration

Settings

BrandHotel infoProperty featuresPartnersSLA targetsPMS connectorPlan & billingCustom domains · ProData & deletion
Brand
Palette
Hotel info

Shown to guests on the guide screen and the help page. Leave a field blank to hide it.

Languages

Pick the languages your guests can switch between. The default is used when a guest's stored locale isn't supported.

🇬🇧English
🇹🇷Türkçe
🇩🇪DeutschComing soon
🇷🇺РусскийComing soon
🇸🇦العربيةComing soon
🇫🇷FrançaisComing soon
🇪🇸EspañolComing soon
🇮🇹ItalianoComing soon
Property features
Tailor what this hotel offers
Disabled modules hide their request type from guests; disabled surfaces remove the corresponding nav item, screen, and guest tile. Per-hotel — settings here don't affect other properties in your organization.
Service modules
Surfaces
Guest service tiles · granular
Hide individual tiles on the guest PWA without disabling the whole module. A tile only shows when its module is on AND it isn't disabled here.
Post-stay thank-you

Send each checked-out reservation an automated thank-you push a few hours after they leave. Title and body are sent in the guest's preferred language.

Loading current settings…
"Today at the hotel" tiles

Editorial tiles that appear on the guest home page below the quick actions. Up to 4 tiles. Each is shown in the guest's preferred language — fill in copy for every language you support, or leave the rest blank to fall back to your default.

Loading current tiles…
SLA targets

First-response and resolution targets in minutes. New requests inherit these at creation time.

Request type
First response
Resolution
Extra towels
min
min
Room cleaning
min
min
Maintenance
min
min
Room service
min
min
Airport transfer
min
min
Medical
min
min
Custom domains · Pro
Your hotel on your own domain

Add a domain like app.yourhotel.com. After verification, guests scan QR codes that lead to your branded URL instead of azurebay.hotelcilik.app.

Loading…

Verification works automatically (DNS TXT lookup). Routing requires a one-time setup by Hotelcilik staff after you verify — typically within an hour during business hours. Allow up to 24 hours for the DNS records at your registrar to fully propagate.

Data & deletion
Your hotel's data

Under KVKK Madde 11 (right to access) and GDPR Article 20 (data portability), you can download a complete copy of every record we hold for Azure Bay Hotel. Under KVKK Madde 7 and GDPR Article 17 (right to erasure), you can permanently delete the hotel and all its data. Privacy notice →

Export hotel data
Downloads a JSON file with rooms, guests, reservations, requests, notifications, partners, staff, and SLA policies for this hotel.
Download
Delete this hotel
Permanently removes every row scoped to this hotel. Cannot be undone. Your active subscription must be cancelled first.
Partners

Recommended restaurants, beaches, and local spots — shown to guests on the Guide tab. Rarely changes, so it lives here rather than the main menu.

PMS connector

Apaleo property link

Prepare this hotel for PMS-backed guest and reservation sync. This stores only connection metadata; Apaleo client credentials stay in environment variables.

Disabled
Apaleo

Waiting for environment variables: APALEO_CLIENT_ID, APALEO_CLIENT_SECRET. The connection can be drafted now and will become ready once the variables are set.

No secrets are stored in Hotelcilik DB.
Plan & billing
Pro
active

Next billing date: May 21, 2027

Your plan determines which features are available at this hotel. See the sub-processor list for the third parties involved in billing.